The most effective learning experience platform for utility and oil & gas companies

We approach workforce retention from the give them knowledge angle. We’re not a talent suite or a learning management system. SparkLearn does digital learning differently by enabling you to quickly empower your workforce. Our whole approach to learning is different with deep roots in user-centric design that gets your employees to strive, grow, and stay.

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POWERFUL FEATURES

Here’s all the good stuff

CommHub

Communications Hub

Your training tools live here, no matter how or when they were created. Videos, Podcasts, and PDFs are in an accessible, easy to navigate, and flexible spot for your training team and your workforce.

RecEngine

Recommendation Engine

Our robust engine offers adaptive learning and meaningful content for users so they can grow their skills and knowledge organically and at a pace that meets the organizational goals.

LMSIntegration

LMS Integration

Your existing systems can connect to SparkLearn enabling certifications and gamifying achievements. Let our easy interface provide access to your content library seamlessly.

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LTOs and SOPs

Get the critical-to-me knowledge to your workforce through push notifications; keep them delivering brand standards through adaptive learning.

BIG PICTURE

We know utilities training

What are training gaps common with utility company workers?

Training gaps for utility company workers can vary depending on the job function and the company. However, some common training gaps may include the following:

Safety training
Ensuring that workers are aware of and trained in proper safety procedures, including those specific to the utility industry, such as working with electricity and natural gas.

Technical training
Ensuring workers have the necessary technical skills to perform their jobs, such as understanding the equipment and systems used in the utility industry.

Regulatory compliance
Ensuring that workers are aware of and trained in compliance with federal, state, and local regulations specific to the utility industry.

Emergency response
Ensuring that workers are trained in emergency response procedures and able to respond effectively to incidents such as power outages or gas leaks.

Communication
Ensuring workers can effectively communicate with customers, supervisors, and other stakeholders.


Cybersecurity
Ensuring that workers are aware of and trained in best practices for securing the utility company's systems and data.

It's important to note that these are general examples, and specific training gaps may vary depending on the company and the worker's role.

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Training can improve efficiency in utility companies in several ways:

Technical skills
By providing workers with the necessary technical skills, they can perform their job functions more efficiently. This can lead to faster problem resolution, improved equipment maintenance, and better customer service.

Safety
Proper training can help to prevent accidents, injuries, and damage to equipment. This can lead to less downtime and fewer worker's compensation claims, ultimately increasing productivity and efficiency.

Compliance
Training can help ensure that workers know and follow all relevant regulations and laws. This can help prevent fines, penalties, and legal issues, which can be costly and time-consuming.

Emergency response
By providing workers with training in emergency response procedures, they will be better prepared to handle incidents such as power outages or gas leaks, which can minimize damage and disruption to service.

Communication
Effective communication is critical to any organization, and by training workers to communicate effectively with customers, supervisors, and other stakeholders, utility companies can improve the flow of information, reduce misunderstandings, and improve overall efficiency.

Cybersecurity
By providing workers with cybersecurity training, the company can minimize the risk of cyberattacks, data breaches, and other security incidents, which can be costly and disruptive.

Workforce development
By providing training and development opportunities, the company can improve employee retention, engagement, and job satisfaction, leading to a more stable and motivated workforce.

Innovation
By providing training on new technologies and industry trends, utility companies can stay competitive and improve their ability to adapt to new developments in the industry.

Can training prevent emergencies, incidents, or accidents at utility companies?

Proper training can help prevent emergencies, incidents, or accidents at utility companies by providing workers with the knowledge and skills to identify and mitigate potential hazards.

For example, by training workers on proper safety procedures, including those specific to the utility industry, such as working with electricity and natural gas, they can be better equipped to identify and address potential hazards, which can help prevent accidents and injuries.

Training on emergency response procedures can also help prepare workers to respond effectively to incidents such as power outages or gas leaks, which can minimize damage and disruption to service.

Additionally, training on regulatory compliance helps ensure that workers are aware of and following all relevant regulations and laws, which can prevent fines, penalties, and legal issues.

Cybersecurity training can help prevent cyberattacks, data breaches, and other security incidents by educating workers on best practices for securing the company's systems and data.

It's important to note that training alone cannot prevent all emergencies, incidents, or accidents, but it can be an important tool in reducing risk. A comprehensive safety program that includes regular training and regular safety inspections, emergency drills, incident investigations, and other safety-related activities can effectively mitigate risk and prevent emergencies, incidents, or accidents.
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What do utility technicians and service workers need training on?

Utility technicians and service workers typically need training on a variety of topics to perform their jobs safely and effectively. Some of these topics may include:

Safety
Proper safety procedures, including those specific to the utility industry, such as working with electricity and natural gas.

Technical skills
Understanding and operating the equipment and systems used in the utility industry, such as electrical, gas, and water systems.

Maintenance and repair
Techniques for maintaining and repairing equipment and systems, including troubleshooting and problem resolution.

Regulatory compliance
Knowledge of federal, state, and local regulations specific to the utility industry, including OSHA regulations and compliance with safety and environmental standards.

Emergency response
Procedures for responding to incidents such as power outages or gas leaks, including proper handling of emergency equipment and communication with supervisors and other stakeholders.

Customer service
Techniques for communicating effectively with customers and addressing their concerns and needs.

Cybersecurity
Best practices for securing the company's systems and data and identifying and responding to cyber security threats.

Communication
Effective communication skills, including verbal and written communication, to communicate with customers, supervisors, and other stakeholders.

Innovation
Knowledge of new technologies and industry trends relevant to their job function.

It's important to note that the exact training needs will depend on the specific job function and the company. It's also important to provide ongoing training and development opportunities to ensure that the workers stay updated with the latest industry standards and regulations.

DETAILS

SparkLearn has you covered

Built in content: access to 25,000+
OpenSesame courses

You can deliver trusted eLearning courses to your users right within SparkLearn, thanks to our OpenSesame integration. 

OpenSesame has industry-specific content in equipment, workflow, safety, compliance, and more to help you create and train the manufacturing workforce of tomorrow.

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Adaptive Learning to get employees up to speed fast

The landscape has changed so much, so quickly, that you need a reliable, secure and value-add partner keeping your diverse workforce engaged. Our Adaptive Learning approach continually assesses an employee's progress and adjusts the learning experience accordingly. This can help ensure that employees are learning effectively and receiving the support they need to overcome challenges or gaps in their knowledge.

Adaptive learning technology can also save time and resources by providing targeted, customized learning experiences that are more efficient than traditional training methods so you can invest in your most valuable asset—your team.
 

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AWARD WINNING

Recognized for technology excellence 

In partnership with two customers, SparkLearn won five Brandon Hall Group medals at the 2022 HCM Excellence Awards.

The technology excellence awards recognize solution providers doing outstanding work in the fields of learning, talent management, talent acquisition, HR, workforce management, and sales enablement.

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TESTIMONIALS

Read our success stories

"The forward-thinking platform by Sparklearn is a major advantage to our team that solves for our business needs."

Manager Training-Systems & Technology Milwaukee Tool

"SparkLearn’s adaptive learning approach provides a user-centric content and communications hub that engages and empowers organic skill building. This feature moves the needle on employee retention by giving team members everything they need to grow, strive, and stay."

Former CHART President Serah Morrissey
FAQ

Got Questions?

Can I move my existing content into SparkLearn?

Yes! SparkLearn supports HTML5 content exported from all eLearning authoring tools with Experience API (xAPI), videos, audio, links, and documents (PDF, Microsoft Word, and PowerPoint).

Can I use SparkLearn on my phone?

Of course! The SparkLearn user interface and user experience is a mobile-first learning platform that offers responsive web access and also native applications for iOS and Android systems. The app offers offline content access and even allows you to rebrand the application to match your company’s look and feel.

How is SparkLearn Priced?

SparkLearn is available in three right-sized product plans for businesses of all sizes and types.

  • The Essential version gets you moving in the right direction to do digital learning differently.

  • The Premium version ups the ante and adds great features for growing your business and talent development programs.

  • The Enterprise version can deliver training and learning for global organizations with serious learning and development needs.

Can SparkLearn deliver usage data and analytics?

You bet! User-friendly data analytics reports summarizing key metrics are included out of the box. Virtually every user interaction and system event are capable of transmitting xAPI statements to your Learning Record Store (LRS). The system ships with Veracity LRS included (or can be configured to use another LRS).

The training tool your organization needs.

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